Dear Customers, Please be advised that any orders placed after 3:00 PM on Saturday, June 15, 2024, will be delivered after the Eid holidays on Tuesday, June 18, 2024. We appreciate your understanding and wish you a joyful Eid! العملاء الأعزاء، يرجى العلم أن أي طلبات يتم تقديمها بعد الساعة 3:00 مساءً يوم السبت 15 يونيو 2024، سيتم توصيلها بعد إجازة عيد الأضحى يوم الثلاثاء 18 يونيو 2024. نقدر تفهمكم ونتمنى لكم عيداً سعيداً!

Privacy Policy

At iStationery, we respect your privacy. We inform our users on how we collect, use, share, and protect your personal data. Every time you shop at iStationery through our e-commerce websites and engage with our services, you agree to the use of information that is collected or submitted as stated in this Privacy Policy. Looking after your personal information is important to us, which is why we would like you to be confident that your data is kept safe and secured with us. 

This Privacy Policy applies to all personal information collected by iStatationery. iStationery can be referred here to as “iStationery”, “we”, “our” or “us” in this privacy statement as applicable.

This privacy statement will further explain how and why we collect your personal information for the purpose of both managing your accounts with us and processing transactions made between you and iStationery


What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

 When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.


Personal Data

  • First and last name, email address billing and shipping details, contact number
  • Demographics profile such as age, gender
  • Opinions on our services and website features

Aggregated data

  • Pages you visit and access in our website
  • Total number of visits
  • Shopping cart, wish list and things you view
  • Time spent on our website


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To personalize your experience

(your information helps us to better respond to your individual needs)

- To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

- To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

- To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

- To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order and promotional emails.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses


Right to Withdraw Consent:

Users at any time can withdraw their consent in cases where consent is required to process Personal Data. Withdrawing consent may limit the services that can be provided to you. Nevertheless, iStationery can retain and process its user’s data for legal reasons.



Right to request deletion of your personal information
You may also request that we delete any personal information that we have collected from/about you. However, we may retain personal information as authorized under applicable law, such as personal information required as necessary to provide our services, protect our business and systems from fraudulent activity, to debug and identify errors that impair existing functionality, as necessary for us, or others, to exercise their free speech or other rights, comply with law enforcement requests pursuant to lawful process, for scientific or historical research, for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations. We need certain types of information so that we can provide our services. If you ask us to delete it, you may no longer be able to access or use our services.