Once you have found the item(s) that you wish to purchase, simply click on the small bag icon below the image and the item will be automatically added to your bag. Alternatively, when you visit the product page you will find out all the information/ addons that you may need in regards to the item you selected. Once you’re ready, you can easily click on “Add to cart” button and the item will be added to your cart
Your cart is permanently on the top right of your screen and it’s constantly updated with the price and number of items in it. Moreover, you can continue shopping and add as many items as you want to your bag before checking out.
When you are ready to complete your order, click simply click on your cart (top right of the screen), you will then see a summary of all items that you have added, once you’re ready click on the “Produce to checkout button” and fill out all the required details.
There are two different ways to checkout at iStationery, as registered customer and as a guest
Checkout as a registered customer:
If you already have an account registered with us, you may be asked to login, and then proceed to the ‘Checkout’.
Checkout as a guest:
If you do not have a registered account with us, you can choose if you prefer to register here or to checkout without registering through the ‘Checkout as a Guest’ option.
In both cases, you will need to enter the details necessary to complete your order (i.e. your delivery information and email address). Ensure that all of your address, order and payment details are correct and then confirm your order.
We are more than happy to assist you with any help that you may require during this process
Once you place your order you will receive a conformation email fro/m us stating the summary of your order and the confirmation of it (Make sure you check your junk email as the confirmation sometimes might be redirected there). Alternatively, you can check if your order has been placed fro/m your account dashboard/
You can add items to your order if the status of it is still pending; once the order has been processed there is no way of adding an item(s) to your order. To add an item simply contact us and we will be more than happy to assist you
Orders can be canceled if its status is still pending, once the order status changes to pending there is no way to cancel it.
Discount codes can be redeemed at the checkout page before placing the order.
iStationery accepts 3 different types of payments; Credit cards, Debit Cards & Cash on Delivery
At iStationery, we take care to protect your privacy and secure your information. We will not disclose your personal details to any third parties.
Your payments will be deducted right away when you place your order.
There are two delivery options you can choose fr/om:
Free delivery option is also available if your reach the X amount.
Unfortunately, no. Once an order has been dispatched, the delivery address cannot be changed. This is because your order has already been packed and has left our warehouse.
Once your order has been dispatched we will send you a confirmation email and the required details to track your order.
You can track all orders placed. In these cases, the dispatch confirmation email will include a tracking code you can use to track your order.
At the moment we only ship locally within Bahrain,
There will be 2 delivery attempts per order so if you’re not available during the first attempt there will be another attempt the next day.
Contact us directly in order to guide you with the return process
If you are not satisfied with your order you can return it to us by post within 30 days fr/om the dispatch date. You will be credited with the value of your returned product to your original method of payment. Please note, with the exception of faulty merchandise, we cannot accept the return of products that have been opened or used. For a full description of how to return products for a full refund, see our Returns policy page.
If you’re comfortable with bringing the order to our warehouse we are more than happy to accept the items as long as it meets the return policies
No, you don't need to have an account to shop with us online. To buy without registering, simply use our ‘Guest checkout’ option.
However. registering online does have it's advantages:
Registering an account on our website is very easy. Simply go to the Account creation page and fill the form with your name and email address and choose your password. Creating an account just takes 1 minute and you’ll never need to fill your details again. In the My Account section you can also access and edit your details, addresses and payment information, as well as checking your order history.
If you’ve forgotten your password, choose the ‘Forgot your password?’ link on the account login/register page. We will send you an email containing a link to set up a new password.
Checking your account details, addresses, order history, reminders and newsletter subscriptions is very easy. All you need to do is logging in with your email address and password, and proceed to the dashboard